Dental Anxiety

I consider that Catherine is 100% professional in her approach and delivery of the products and I would recommend her highly.

When I was 14 I had NHS train track braces fitted but the retainer I was given to keep my teeth in place stopped fitting within a few weeks of my treatment finishing and my teeth started to move back.

I am 23 now and I was unhappy with my teeth. I have big teeth and a big smile and I can’t help but grin in photos. But whenever I saw the photos all I could see was that my bottom teeth weren’t straight and my top incisors had twisted and stuck out.

I wasn’t bothered what type of brace I had or how long treatment took so I looked on the internet for adult braces and found Castle Gate Dental Practice, which was really handy because it’s where I live.

When I was younger the treatment took 18 months or more and every time I went to have the wires tightened my mouth would be sore. But my treatment with Six Month Smiles adult braces barely hurt – it was much better than last time and I’m very happy with the results. The brackets were clear and most people didn’t even realise I had braces – even the retainer is a lot more invisible than the last one I had.

I knew the treatment would be expensive so I decided to start work early and not have the summer off to justify the cost. I was also benefited from a special offer the practice was running so that was an added bonus.

Everyone at Castle Gate is lovely and they knew my name as soon as I walked in. Richard Whitcombe, the dentist, always remembered where I worked or what we had talked about before and the practice offers a very personal service.

I have been a patient at Castle Gate Dental Practice since 2004. I did change dentists once when I moved jobs but I came back because I realised that the service at Castle Gate was much better

I have always been extremely happy with my dental care at Castle Gate and I attend regular dental and hygiene appointments there. I have had challenges with my teeth and that led to me requiring quite extensive treatments. I entrusted this dental work to Dr Whitcombe, in whom I have every faith. He is an ethical dentist and instils confidence in me. I have recommended him to quite a few people and would not hesitate to do so again.

I have also had difficulties with my gums and my hygienist, Jane Bailey, has taught me what to do at home and her instruction and advice has made a huge difference to the health of my gums; I’m really pleased.

I especially like that the reception team remembers me and refers to me by my name and I always feel that Dr Whitcombe and Mrs Bailey, take a genuine interest in my life and remember me personally. Things like that do matter, they are really important and make a real difference to how you feel. I have never been kept waiting for too long and the practice seems to run very smoothly. I have not encountered anyone else being kept waiting, their patients seem to be seen promptly.

Overall, Castle Gate Dental Practice is a friendly, cost effective and efficient dental practice which provides excellent patient care with a personal touch.

I’ve been a patient at Castle Gate Dental Practice for almost a year and I think they are absolutely brilliant. They all explain everything really well and my dentist, Mr Whitcombe, is really great.

I had a problem with my teeth that needed sorting quickly, so I went into the practice to see if they could see me as an emergency patient, which they did. I was really quite scared at the beginning because I knew I hadn’t seen a dentist for a while but they were very understanding.

I needed some fillings and had an extraction and that sorted the immediate emergency treatment I required. I then decided to have my teeth whitened to complete my smile. Tooth whitening has changed my smile. I didn’t used to smile all that often but whitening has made me happy, so I now smile much more often!

I’ve been a patient at Castle Gate Dental Practice for between ten and fifteen years and Emma is my dentist. She is quite marvellous and I’ve told her so many times. Her work is of a very high standard and she’s brilliant.

I’ve always been a nervous patient and I find it difficult to relax but the way Emma talks to me and tells me exactly what she’s going to do makes me feel reassured. She speaks so calmly and nicely when she’s working and makes little jokes to put you at ease.

I walk with a stick and someone always comes out to help me through to the reception area, where they sit me down and get me a drink. I’m 84 and Emma takes my coat and helps me into the chair. It’s more like visiting friends than going to the dentist.

My hygienist is Jane Bailey and she is fantastic too. I like sitting back and looking at the postcards on her ceiling as it takes my mind off my nerves. I listen to her advice and floss my teeth regularly.

Recently, I had a broken tooth and I called the practice straightaway. They saw me that same day, which is great service. When I had a look in the mirror after the treatment the tooth was perfect again – I couldn’t see a difference. I told Emma that she deserved a medal!